Honest Wrenches

It was my first time, and it was great! Oil Change: I went in for a routine oil change and tire rotation for my truck, and as usual, it was fast, easy, and they got the job done. Tanner was super nice and made the experience comfortable.
Cost is always affordable.

I work very to keep my content happy, helpful, and providing inspiration for those that struggle with mental health. Tonight it's going to be a bit different....

You mess with my children, and you get my "razor tongue" as my mama called it.

Our daughter recently had some vehicle issues and took it to Honest Wrenches Automotive Repair for repair. They completely took advantage of a young woman and charged her over $4000 for the repairs. When my husband found out what she had paid, he asked her to send him the receipt and he was LIVID at the over charging. He's had several mechanics look at the invoice as well and all agree that she was taken advantage of.

Todd has had several conversations with Honest Wrenches Automotive Repair to try to get her some money back, or at least find a break down of costs, parts, and labor. He was refused this information and found no resolution from the company. He then went to the BBB site and filed a complaint HOPING the company would respond and resolve the issue so he could remove the complaint. They did not respond.

"Honest" is hardly a term I would use to describe this company and feel it's actually false advertising considering the how they have completely taken advantage of our daughter

Shame on you. If you were not doing anything wrong, why not comply and send the information my husband asked for! Now her vehicle is acting up and you will be paying for those repairs if it is a direct result of your shady work. No, you will not be able to review anything prior to receiving the bill.

Do NOT use this company for automotive care.

Took my car in for an oil change. After the oil change and inspection I was told my car needed several updates done. They explained what they wanted to do but only gave estimate on oil change. The oil change was reasonable if not a little on high side. But, charging over $100 for a bulb change? $150 for cabin filter? $160 for fasteners?? total bill was over $2500! I didnt ask for an estimate on the total, my fault...but Dishonest Wrenches is a more appropriate name for this company

I had my car towed here due to a blinking check engine light. They sent me a bill for $6800. I had it towed a second time to a trusted mechanic who informed me I had a bad spark plug, not fuel injector failure.

Took my car in for air-conditioning repair. Had to take it there five times before they could find a leak. They finally found The evaporator coil had a small leak. Average cost on a 2018 impala is between 1600 and $1900. They tried to charge me $4200. I am a retired veteran living on Social Security, and this would've broke me completely. They were not get any more money from me

Don't rely on their loaner vehicles or courtesy shuttle. They gave me a loaner car with 191000 miles on it. It leaked oil all over my driveway. The headlights turned off when you used the turn signal and the tail lights only worked when you put your foot on the brake. You couldn't see out the back window because the ceiling fabric was hanging down blocking the view. There is a long list. I guess I should of known something was up when they gave me instruction and a phone number to call if I broke down. After having it 48hrs and driving it twice I decided to drop it off because it was to dangerous too drive. I called the number twice they gave me in case I had troubles and they could get me another loaner and nobody answered. I left voicemails, no one returned them.
They got my car done the same time my daughter had a procedure. I asked if they could drop the car off, they couldn't because I had to sign papers. I went up and signed the papers with my daughter asleep in the back of her car after the procedure and now I am left to find someone to take me up to get my car that is sitting in their drive after spending $1700 to get it fixed.
Can't really speak to if they fixed the car because I haven't been able to get it home or drive it.

I work not far from here and decided to take my car here for service. The staff here are great technicians of a vehicle, but what makes the experience different is the service.

All of the staff are friendly, make an effort to greet you and take as much time as needed to explain the repairs and service recommendations. They are not high pressure and I really like that they use text and email to communicate (which pictures) the condition of the car and the repairs.

Overall I found the pricing to be fair, not the cheapest and not the moat expensive. The parts were high quality and I love that they have free loaner cars.

If you need service or repairs, these guys should be a top choice.

Honest Wrenches has a one of a kind customer service! I've had several different services done by them; including a simple oil change to computer issues and engine repair, no matter the service provided the customer service is excellent every single time! The loaner vehicles I've used have all been reliable, had a full tank and clean! Thank you Honest Wrenches for keeping wonderful customer service a priority!

Josh and everyone here were so wonderful to work with. They came to my house to pick up my car and delivered it, even leaving me a nice bottle of water. The whole process was so nice they called and kept me informed, I was so impressed with the how thorough the inspection was. They will definately be my go to mechanic for all my auto needs!

Attentive to both the needs of my vehicle and what's in my pocket book. I always feel better when my vehicle is serviced by Honest Wrenches.